AI · July 18, 2026
How to choose the right first workflow for an AI agent
A practical way to identify high-value, low-risk AI agent opportunities before investing in implementation.
Technology choices have the most value when they reduce a meaningful business constraint. Before selecting tools or building features, make the outcome, users, risks, and operating reality explicit.
Start with a measurable problem
Strong digital initiatives begin with a focused workflow, clear ownership, and a way to recognize improvement. This creates a useful baseline for product, design, and engineering teams to work from together.
Design for adoption
The best system is not simply the most capable one. It is the one that fits the people and processes responsible for using it. Include the people closest to the work early, make trade-offs visible, and use feedback to guide the next decision.